Terms and Conditions / Legal Notices / Privacy Policy

General Conditions of Sale (GCS) & Legal Notices – Môya

🏠 Legal information

Company name : Môya
Legal status : [Self-employed / SAS / SARL — to be completed]
SIRET : [To be completed]
Head office : [Your company's postal address]
Contact email : contact@moya-shop.com
Publication Director : [Your first name + last name]

Website host: Shopify Inc.
150 Elgin Street, 8th Floor, Ottawa, Ontario K2P 1L4, Canada
Phone: 1-888-746-7439
Website: www.shopify.com

🛍️ Object

These General Conditions of Sale (GCS) govern the sales of products offered on the moya-shop.com website between:

  • The seller: Môya

  • The customer: any natural or legal person placing an order on the site

💳 Price and payment

  • Prices displayed are in euros, including all taxes.

  • Payments are secured via Stripe / Shopify Payments / PayPal.

  • The order is validated once payment has been received.

📦 Delivery

  • Delivery to mainland France (and defined areas).

  • Delivery costs: [please specify, e.g.: €4.90 – free from €50]

  • Indicative delivery times: 2 to 5 working days after dispatch

  • A confirmation email with tracking is sent upon shipment

🔁 Returns & withdrawal

  • In accordance with the law, you have 14 days from receipt to exercise your right of withdrawal, without justification.

  • Products must be unused, in their original packaging .

  • Return costs are the responsibility of the customer, except in the event of an error on our part.

  • Refund within 14 days after receipt and validation of the return.

To exercise this right: contact@moya-shop.com

🔐 Personal data (GDPR)

  • The data collected is used only for order processing and customer relations.

  • They are processed in accordance with the GDPR (General Data Protection Regulation).

  • At any time, you can request access, modification or deletion of your data.

Contact for privacy: contact@moya-shop.com

⚖️ Disputes

  • In the event of a dispute, an amicable solution will be sought.

  • Failing this, jurisdiction is assigned to the competent courts of the registered office of Môya.

  • The customer can also call upon a mediator via the European online dispute resolution platform: https://ec.europa.eu/consumers/odr/

📅 Update

Last updated: [Today's Date]